AI chatbots that answer from your knowledge, not a script
We build production chatbots for web, in-app, and WhatsApp — grounded on your documents and tools, with a clear path to a human when the question needs one.
Chat that actually resolves the request
More than an FAQ widget — retrieval, actions, and escalation designed in from day one.
Web, app, and WhatsApp
The same assistant across your site, product, and messaging channels — one knowledge base, consistent answers.
Grounded on your data
RAG over docs, help articles, tickets, and product data so answers cite real sources instead of guessing.
Actions, not only replies
Look up orders, create tickets, book slots, and update CRM records through approved tools.
Handoff you can trust
Confidence thresholds, transcripts, and a warm transfer so support still owns the hard cases.
AI chatbot development, explained
When a chatbot is the right build, how it differs from a copilot or voice agent, and how we ship one that people actually use.
What we build
Brutanix Studios designs custom AI chatbots for customer support, sales qualification, internal knowledge, and in-product help. We start from the jobs the bot must complete, then choose retrieval, tools, tone, and escalation — not a generic widget with your logo on it.
- Website and in-app assistants
- WhatsApp and messaging chatbots
- Support and FAQ automation
- Lead qualification and booking bots
Chatbot vs copilot vs voice agent
A chatbot is the right shape when the work happens in chat: questions, tickets, qualification, and simple actions. If users need an assistant inside a product that takes multi-step actions, see our AI copilots. If the channel is the phone, see AI calling agents. We will tell you which one to build first.
India-ready conversational AI
Indian conversations mix languages mid-sentence. We design for English, Hindi, Hinglish, and Telugu where the use case needs it, and we keep a human in the loop for high-stakes turns — refunds, medical, or anything your policy should not leave to a model.
AI Chatbot Development, answered
What teams ask before commissioning a chatbot.
Need a chatbot that knows your business?
Tell us the questions your team answers every day — we'll show you the first version in weeks.
Book a free consultation