HeyRik
A complete voice AI studio for building, deploying, and scaling lifelike phone agents across inbound calls, outbound campaigns, support, sales, and scheduling.
The challenge
Customer conversations still run through the phone, but most teams manage those calls with disconnected tools, rigid menus, and manual follow-up.
A voice agent is more than a prompt on a number: teams need flows, knowledge, telephony, campaigns, and a way to learn from every call.
How we built it
We scoped around one outcome — a usable agent in production — then layered polish. Builder, knowledge, and telephony shipped before adjacent features.
The product treats interruption, latency, and human handoff as first-class: lifelike voices, grounded documents, inbound and outbound numbers, and transcripts with scoring.
What shipped
HeyRik presents advanced voice infrastructure as a calm SaaS studio: build an agent, connect knowledge and a number, launch calls, and review what happened.
The same delivery model now informs how we ship AI calling agents for other teams — production voice, not a demo that dies on the first barge-in.
What this engagement used
The same capabilities we offer as standalone services.
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